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Solution home Frequently Asked Questions for Customers FAQ for Customers

What do I do if my quiz freezes? Print

Created by: Pronto Support Team

Modified on: Wed, 13 Jun, 2018 at 11:20 AM



Clearing your browser history will help allow you to continue your course.


Here are the instructions for the different browsers


Firefox

https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-data


Internet Explorer

https://support.microsoft.com/en-us/help/17438/windows-internet-explorer-view-delete-browsing-history


Chrome

https://support.google.com/chrome/answer/95589?co=GENIE.Platform%3DDesktop&hl=en



Once you clear the history, exit the browser completely and re-open it.


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